Shipping and Payment
Special Note: New! We are using a new postal service - our shipping is not delayed by Canada Post strike.
Ordering deadline for Christmas delivery is December 12th
Shipping prices are calculated upon checkout, after entering your address. Items are usually shipped within 1 to 3 business days of the date of purchase, you will receive an email to let you know when it's in the mail.
- Regular air mail to the USA delivers within 3 to 8 business days. We now ship with Chit Chats which provides USPS tracking.
- Regular air mail to Canada delivers within 2 to 9 business days.
- Regular International air mail delivers within 6 to 10 business days.
Please note: these are "estimated" delivery dates only. Once your order is in the hands of Canada Post or the USPS Sew Alice has no control over the exact delivery date and is not responsible for delays beyond our control such as customs, local delivery delays or missing packages but we will help you out as much as possible.
Payment: Prices are in Canadian dollars - we accept Visa, Mastercard, American Express and Paypal.
Returns/Refunds: Before returning any items please email alice-@-sewalice.com for details. Return or exchange of unused items may be made within 30 days, however the order's original shipping/handling charges are non-refundable and you are responsible for all return shipping costs. Refunds will be processed when the item is received by SewAlice in the same condition in which it was sent. Please note that discounted "sale" or custom-made items are final sale and not returnable.